Wookey Hole Hotel Wells, Wells ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Wookey Hole, Wells, United Kingdom, BA5 1BB

Wookey Hole Hotel, located in Wells, United Kingdom, is nestled near the historical Wookey Hole Caves, a well-known tourist attraction featuring remarkable limestone caverns. This hotel stands out for its unique offerings, including one of the UK's only venues that allows guests to bathe in naturally hot spa waters. Designed for families and adventure seekers alike, it provides easy access to local attractions and activities in the tranquil Mendip Hills.

Location

Situated 2 miles from Wells, Wookey Hole Hotel serves as an ideal base for exploring the local area, including significant attractions like Wells Cathedral and Longleat House. The picturesque Mendip Hills provide ample outdoor activities for nature lovers. Transportation options from Bristol, located approximately 18.5 miles away, facilitate easy access for visitors. Guests can enjoy walking tours and local shops within the vibrant city center.

Rooms

The hotel features five spacious double rooms, each equipped with en-suite bathrooms and wide-screen TVs. Soundproof walls ensure a peaceful stay, while amenities such as CD players and free WiFi are also available. Family-friendly accommodations, including heated towel rails and options for additional beds, cater to diverse guest needs. Decor draws inspiration from the local environment, enhancing the overall experience of visiting this region.

Eat & Drink

The in-house restaurant offers a gastro pub setting with a menu that changes daily based on fresh, locally-sourced produce. Guests can enjoy a variety of beverages, including local ales and ciders, alongside a selection of gins. The dining area reflects a relaxed atmosphere influenced by the nearby caves and Glastonbury. Seasonal specials and vegetarian dishes feature prominently throughout the offerings.

Leisure & Business

The hotel provides guests with access to a range of leisure activities, including the adventure-focused Wild Wookey caving experience. For those on business, the purpose-built theater accommodates conferences and showcases, enhancing corporate gatherings. Team-building activities are available, both above and below ground, with opportunities for exciting entertainment. Free parking adds convenience for all visitors.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Double Room

Max:

2 persons

34 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Family Room

Max:

2 persons

31 m²

Bed options:

1 Single Bed or 1 Double Bed

Shower

Heating

room details

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Superior Family Room

Max:

2 persons

30 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Center

Wells 1.7 mi

Airports

Bristol (BRS) 16.1 mi

Bournemouth (BOH) 58.5 mi

Bus

Bus stop 6.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Endless Fun!

“The attractions for kids were outstanding! My children, ages 2 and 7, had an absolute blast at the soft play area, penny arcade, and loved the 4D cinema experience.” view full review

Delicious Meals!

“We enjoyed both breakfast and dinner at the hotel restaurant, and each meal was delightful. The food was fresh, and there were plenty of options to choose from.” view full review

Spacious Comfort!

“The room was perfect for our family of four. It was spacious and clean, and we really appreciated the generous addition of a third bed for our comfort.” view full review

Incredible Caves!

“The caves nearby were an incredible experience. Although not buggy-friendly, my little one loved exploring and walking through them with us.” view full review

General

No smoking on site
Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet

Spa & Leisure

Garden area

Room features

Heating
Garden furniture
Ironing facilities

Bathroom

Sink

Self-catering

Electric kettle

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

Wookey Hole, Wells, United Kingdom, BA5 1BB

Map view

street view

Wookey Hole, Wells, United Kingdom, BA5 1BB

City landmarks

Church

Wells Cathedral

1.6 mi

Ebbor Lane

Ebbor Gorge

4900 ft

Garden

Milton Lodge Gardens

1.3 mi

Wells BA5 2PD

The Bishop's Palace and Gardens

1.7 mi

Vicar's Close Street

Vicar's Close

1.6 mi

Church

St Cuthbert's parish Church

1.6 mi

Museums

Wells and Mendip Museum

1.6 mi

Gallery

A2 Gallery

1.6 mi

Milton Lodge

1.3 mi

38 Market Street

Wells Artisan Quarter

1.6 mi

Wells Market Place

1.6 mi

Libraries

Wells

1.7 mi

1 Vicar's Cl

Vicar's Chapel & Library

1.6 mi

St Andrew St s/n Wells BA5 2UE

Scissor Arches

1.6 mi

Cathedral Green s/n Wells BA5 2UE

West Front

1.6 mi

1 Cathedral Green

Wells Cathedral Music School

1.6 mi

Wells BA5 1US

The Bishop's Barn

1.8 mi

Parks

Wells Recreation Ground

1.7 mi

Pen Hill

2.2 mi

Cemetery

Mendip Hospital Cemetery

2.2 mi

North Hill

Priddy Nine Barrows and Ashen Hill Barrow Cemeteries

2.6 mi

B3135

Stockhill Wood

2.5 mi

Store

Wells Reclamation Co

2.8 mi

Nearby

Cave

Wookey Hole Caves

500 ft

Restaurants

The Wookey Hole Inn

400 ft

High Street

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

Cleanliness

Friendly staff

Limited dining options

Lack of drawers

7.4/10

Very good

Rooms

7.4

Location

8.6

Service

7.6

Dining

5.4

Donald

United States of America, May 2024

7.6/10

I absolutely loved my stay at this hotel! The rooms were clean, comfortable, and a great value for the money. The staff were so friendly and welcoming. The location was ideal for exploring nearby attractions, although the WiFi in the bedroom was a bit slow. The dining experience could have been better, especially the breakfast, but the homemade desserts were a nice touch.

Rooms

8.0

My room was very comfortable and clean, offering great value for money.

Service

9.0

The staff, especially Walter at the reception desk, were incredibly friendly and helpful throughout my stay.

Location

8.0

The hotel is very close to the caves and within driving distance to other beautiful towns like Wells and Glastonbury. A great spot for exploring!

Dining

6.0

The breakfast options were a bit disappointing, lacking variety, but the homemade desserts were a nice touch.

Facilities

7.0

The hotel could do with a bit of a clean and update, but overall the facilities were satisfactory.

Robert

United Kingdom, April 2024

8.0/10

The hotel offers large, comfy, and warm rooms with plenty of hot water when needed, though bath towels were a bit small and thin. The standard was right for the price; the room was spacious, very clean, and only noisy on one night. The only downside was the lack of drawers in the bedroom.

Rooms

8.0

The rooms were spacious and very clean, with only minimal noise on one night. The only improvement could be having some drawers in the bedroom. The bath towels were slightly small and thin but still served the purpose well.

Service

9.0

They were accommodating and provided excellent cleanliness in the room.

Location

9.0

The hotel's location was perfect, conveniently close to Wookey Hole caves. It was the primary reason for choosing this hotel due to its proximity to the attractions.

Dining

6.0

The bistro at breakfast was not the best experience with some items being below par, such as cheap and dried-out sausages and hard-fried eggs. However, other breakfast options like toast with beans or eggs were decent.

Facilities

8.0

The hotel had good parking facilities and was conveniently close to the Wookey Hole caves, enhancing the overall experience.

Cleanliness

Limited dining options

Alex

United Kingdom, February 2024

7.2/10

The hotel had a lovely design with airy and spacious rooms, providing a quiet and beautiful stay. The staff was exceptionally friendly and accommodating, though service could be slow at times. The location was perfect for exploring nearby attractions, but the dining options were limited with disorganized service. Overall, a pleasant stay with a few drawbacks.

Rooms

8.0

The rooms were beautiful, well-designed, and not cramped, with lots of hot water.

Service

7.0

The staff were very friendly and accommodating.

Location

9.0

The location was perfect for nearby attractions and had brilliant grounds, though some areas felt like a cattle market.

Dining

5.0

The dining options were limited, and the service was a bit disorganized.

Facilities

7.0

The facilities were good, but there were some issues with dining service.

Beautiful design

Limited dining

Todd

United States of America, November 2023

6.8/10

The hotel was a mix of positives and negatives. The rooms, although needing some decoration and warmth at first, eventually became cozy and akin to a typical Premier Inn room. The service had a few hiccups, with some staff seeming clueless about customer service, yet there were recommendations and a good atmosphere overall. The location was conveniently close to attractions and offered dual aspect views, although noise disturbances were noted. The dining experience had its shortcomings, such as limited portions and chaotic service. Despite these drawbacks, the facilities met expectations.

Rooms

7.5

The rooms, initially cold and bare, became cozy and resembled a good Premier Inn room.

Service

6.0

The service had moments of staff cluelessness but also featured recommendations and a welcoming atmosphere.

Location

8.0

The location was convenient, with easy access to attractions and dual aspect views, though noise levels were a downside.

Dining

5.0

The dining experience fell short with limited portions and chaotic service.

Facilities

8.0

The facilities met expectations.

John

United Kingdom, October 2023

6.4/10

The hotel offers a mixed experience with very clean rooms and a good breakfast variety, although below par for a family of four. The lovely view of baby rabbits and birds adds a charming touch. The service is a bit inconsistent, from being attentive and welcoming to lacking activities for kids after 6. The location is great for exploring Wookey Hole Caves and other attractions nearby, though booking directly may offer better prices. The dining options vary from inedible to fine English fare. Despite some shortcomings, the hotel remains a suitable choice at a reasonable value.

Rooms

6.0

The rooms are well below par for a family of four but very clean with a lovely view of baby rabbits and birds.

Service

7.0

The service is a mix of being attentive and welcoming, but lacking activities for kids after 6.

Location

8.0

The location is excellent for visiting Wookey Hole Caves, Wells, and Cheddar Gorge, offering a lovely clean setting with friendly staff. WiFi in the bedroom is slow but works fine in the restaurant.

Dining

5.0

The dining experience ranges from simply inedible to typical English fayre.

Facilities

7.0

The hotel facilities are adequate, but improvements could enhance the overall experience.

Charlie

United Kingdom, August 2023

7.4/10

I had a pleasant stay at the hotel with some highlights and a few drawbacks. The rooms were really clean and smelled fresh, offering a lovely valley view, but the ambiance felt a bit bare and dull at times, especially with dogs barking until late at night. The service was excellent overall, with staff eager to assist, though there were some instances of unfulfilled promises. The location was ideal for exploring attractions like Wookey Hole and nearby Cheddar Gorge, but might feel a bit secluded if not visiting specific areas. The dining experience was average with limited choices, yet the homemade pasta stood out. Overall, a mix of positives and negatives to consider during the stay.

Rooms

7.0

The rooms were really clean and smelled fresh with a lovely valley view, but the ambiance felt a bit bare and dull at times, especially with dogs barking until late at night.

Service

8.0

The service was excellent overall, with staff eager to help, though there were instances of unfulfilled promises.

Location

9.0

The location was ideal for exploring attractions like Wookey Hole and nearby Cheddar Gorge, but might feel a bit secluded if not visiting specific areas.

Dining

6.0

The dining experience had limited choices overall, but the homemade pasta was a standout.

Facilities

7.0

The hotel facilities were functional, serving the basic needs of guests.

Stephen

United Kingdom, July 2023

7.4/10

The hotel offers a clean and comfortable stay with friendly staff in a great location near the Wookey Hole caves. However, the dining options may not be ideal for all guests, and some improvements in service could enhance the overall experience.

Rooms

8.0

The room was clean and comfortable, providing a good night's sleep. The basic amenities were sufficient for a pleasant stay.

Service

7.0

The staff was amazing and friendly, showing exceptional pride in customer service. However, there were challenges with breakfast service being understaffed.

Location

9.0

The hotel's location is brilliant, close to various attractions including the Wookey Hole caves, Wells city center, and Cheddar Gorge, making it ideal for exploring the area.

Dining

6.0

While the inclusive package with the caves provided value for money, the dining experience was average, with limited options and additional costs incurred for certain items.

Facilities

7.0

The hotel offers disabled facilities for added convenience, and the overall amenities are suitable for a comfortable stay.